Privacy Policy
1. Introduction
This Privacy Policy applies jointly to Brandkit Limited, Nelson Regional Development Agency (NRDA), and sites where Brandkit and NRDA are joint Data Controllers. It is designed to comply with the New Zealand Privacy Act 2020 and informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Services.
In this privacy policy, 'we', 'us', and 'our' refers jointly to Brandkit Limited (https://brandkit.com) and Nelson Regional Development Agency (https://www.nelsontasman.nz), unless specified otherwise.
By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Definitions
- Services: The websites, platforms, and services operated by Brandkit and NRDA as joint Data Controllers.
- Brandkit Platform: The software as a service and infrastructure operated by Brandkit.
- NRDA Visual Library: The websites and services operated for Nelson Regional Development Agency by Brandkit.
- Personal Information: Information about an identifiable individual.
- Usage Data: Data collected automatically either generated by the use of the Services or from the Services' infrastructure.
- Cookies: Small pieces of data stored on your device (computer or mobile device).
3. Joint Data Controllers
Brandkit Limited and Nelson Regional Development Agency are joint data controllers for the personal information collected through our Services. This means that we jointly determine the purposes and means of processing your personal information. We have arranged between us to be each responsible for carrying out the obligations under the New Zealand Privacy Act 2020 and for enabling you to exercise your rights.
4. Collection of Personal Information
We collect several different types of personal information for various purposes to provide and improve our Services to you. This includes:
- Email address
- First name and last name
- Phone number
- Job Title
- Company or organisation name
- Nature of organisation
- City
- Country
- Cookies and Usage Data
We collect this information directly from you when you use our Services, and through the use of cookies and similar technologies.
5. Purpose of Collection
We collect and use your personal information for the following purposes:
- To provide and maintain our Services
- To notify you about changes to our Services
- To allow you to participate in interactive features of our Services when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Services
- To monitor the usage of our Services
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer
- To promote regional development initiatives (NRDA specific)
- To manage brand assets, images, video and other marketing materials (Brandkit specific)
6. Use of Personal Information
We will only use your personal information for the purposes for which we collected it, unless we reasonably believe that another use is necessary to enable us to comply with our legal obligations. Each controller may use the personal information for their specific purposes as outlined above.
7. Storage and Security
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Retention of Personal Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
9. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request
- To enforce or apply our terms of use and other agreements
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Brandkit, NRDA, our customers, or others
- Between Brandkit and NRDA as joint controllers, as necessary for the purposes outlined in this policy
10. Overseas Disclosure
Your personal information may be transferred to — and maintained on — computers located outside of New Zealand. We will ensure that any such transfers comply with the requirements of the Privacy Act 2020, including ensuring that the recipient is subject to privacy laws that provide comparable safeguards to those in the Privacy Act, or that the individual consents to the transfer.
11. Access to and Correction of Personal Information
You have the right to access and correct your personal information. You can do this by logging into your account and updating your profile, or by contacting our Privacy Officers (contact details provided below).
12. Unique Identifiers
We may assign a unique identifier to you (such as a customer number or username) for the purpose of carrying out our functions efficiently. We will not use the same unique identifier as used by another agency, and will take reasonable steps to minimize the risk of misuse of such identifiers.
13. Privacy Breaches
In the event of a privacy breach that has caused or may cause serious harm, we will notify the affected individuals and the Privacy Commissioner as soon as possible. We have internal procedures in place to identify and respond to privacy breaches.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
15. Privacy Officers
We have appointed Privacy Officers who are responsible for ensuring we comply with the Privacy Act. You can contact our Privacy Officers if you have any questions about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information:
Brandkit Privacy Officer:
Email: dpo@brandkit.io
Address: 39 McCallum Drive, Sandspit, Auckland 0982, New Zealand
NRDA Privacy Officer:
Email: toni.power@nelsontasman.nz
Address: NRDA, C/o- NMIT Mahitahi Colab, 322 Hardy Street, Nelson, New Zealand
16. Complaints
If you believe that we have breached your privacy, please contact the relevant Privacy Officer. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner (www.privacy.org.nz).
17. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Brandkit:
Email: support@brandkit.io
Website: https://brandkit.com
Nelson Regional Development Agency:
Email: marketing@nelsontasman.nz
Website: https://www.nelsontasman.nz
Last Updated: 21 Oct 2024